MANAGING YOUR ACCOUNT

Manage bills, order online, stay productive

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Breeze through account management

No one wants to waste time managing their business's tech accounts. So, we've made it easier than ever for you to manage your account online. Mobile Manager lets you analyse your company bill online, with a range of useful features which help put you in control of your account.

It includes two ordering options:

  • Online ordering to make device, accessory and software ordering easy
  • EE Integrate which integrates your existing online purchasing system so employees can order phones and devices directly

 

 

 

Man using mobile phone in office

Blink and you won't miss it

Keeping an eye on your company bill can be a time-consuming and energy-sapping task. That's why we offer Mobile Manager to all Large Business customers. The best bit? It's a totally free service, and you'll automatically be set up with several free licenses, depending on how many phones you have.

Mobile Manager from EE gives you:

  • a dashboard of key trends and insights, plus standard or bespoke reports
  • bill breakdown by business area
  • email notifications when your bill is ready to view
  • ability to create a company hierarchy to manage your fleet and tag personal and business calls
  • online ordering for devices and accessories (after registering for this service)

Log in now

Need to register or forgotten username or password? Contact our Support Team on 349 from your EE mobile or 07973 100349 from any other phone.

Image of woman working in an office

Ordering made easy

When you've got a million things to do, the last thing you want to worry about is some convoluted ordering process for your business tech. Online Ordering has got you covered.

Order devices, accessories, and software without the need for lengthy telephone calls or email ordering systems.

Online ordering also offers:

  • 24/7 access to your account
  • visibility of your order history to keep track of your device inventory
  • the ability to enable access only for those users that need it

Call us on 349 from your EE mobile or 07973 100349 from any other phone to get set up.

 

Smiling woman working at her desk

Put the power in their hands

Giving your employees more autonomy is good for them and for your business. With our Integrate service, your employees can order new phones and devices directly from us using your existing online purchasing systems. And there are no new processes to learn, so it's easy to use.

Employees will order from an online catalogue tailored to your needs, including mobiles, accessories, SIMs, and upgrades. They can place orders within the limits you set, and once you've approved an order we'll do the rest.

 

Got questions? We’ve got answers

 

Getting started

Help, hints and tips:

Go to our searchable help pages.

Network coverage:

Check out our coverage checker here.

Voicemail

When you can’t get to the phone let your callers leave a message. Find our more about using using voicemail here.

Useful numbers

Business Customer Services

From your mobile phone - 158

From any other phone - 0800 079 3333

Checking your answer phone

From your mobile phone press and hold 1

From any other phone, call 07973 100 123

Lost or stolen phones

From your mobile phone - 158

From any other phone - 07973 100 158

Emergency services

From your mobile phone - 999 or 112

From any other phone - 999 or 112

See our Terms & Conditions for call costs.

Calls made using non-EE phones will be charged at service provider's standard rates. 

Devices

Need help with your new phone, tablet or WiFi device?

Visit our help pages to see how to set them up, enable features and much more.

Roaming

Before you travel

Whether you're a frequent traveller or infrequent, continue business abroad by having one of our great value flexible roaming packages. 
 
Speak to your authorised account holder in your company to set this up.

  • Remember your rapid charger and travel adaptor

  • For security and safety, always pack your phone in your hand luggage and switch off before boarding the plane

  • To make life simpler, prefix the frequently used numbers in your phone book with the international dialling codes (for example, calls back to the UK should start with +44 in place of the leading zero)

When you arrive abroad

To start using your phone when you reach your destination, just switch it on and wait for it to find the local network (or do it manually in your phone's settings menu). 
 
Staying secure abroad 

To make sure your account is safe when you're travelling abroad, read our tips on activating your SIM PIN, locking your phone and more.

Need more help?

  • EE app

    One little tap for complete control and all the help you need

  • EE Community

    Get all the help and support you need via the EE Community

  • Need help? Contact us

    Contact us and follow the easy steps to resolve your query