Pay as you go

Help for EE, Orange & T-Mobile

Getting started

Help and information to get you started if you've joined an EE, Orange or T-Mobile pay as you go plan

Packs and add-ons

Get the most out of your credit with pay as you go packs and add-ons including Orange plans, EE free boosts and T-Mobile smart packs

Device support

Find tips and information on specific pay as you go devices as well as information on content lock, care & repair, SIM activation and much more

Topping up

Help and information on checking credit and ways to top up on your EE, T-Mobile and Orange pay as you go device

Roaming and international calls

Information on using a pay as you go device abroad & making calls from the UK, including costs, charges and tips to save you money whilst you're away

Prices and terms

Information on your pay as you go price plans and terms and conditions

Managing your pay as you go account

Information on managing your pay as you go device through My EE, including the My EE app and text service

Moving to EE

All the info you need to help you move over from Orange or T-Mobile to EE pay as you go.

QUESTIONS IN THE COMMUNITY

Non UK Credit Card - Top Up

I travel back and forth to the UK on business. I would like to top up my mobile broadband but I do not have a UK credit card...

Posted by Iawgod in Devices
Can't top up with voucher?

Hello I am trying to top up T-mobile sim card and by calling 150 pressing 1 and 2 etc and then when i type my voucher number i hear...

Posted by Truemax in Product Queries
Sim Activation Time

Can anyone tell me why my sim would still not be activated even though 24 hours have passed. I did notice that my sim only has 12 digits rather than 14...

Posted by jason1987 in 4G and network

GETTING THE MOST FROM EE

Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.