My EE Help

Help for EE, Orange & T-Mobile

Register for My EE

Find out how to take control in a few simple steps

Change or manage your add-ons

Get information on choosing and managing new services on your plan

Text service for pay monthly

Using our 150 text service allows you to manage your account through your mobile phone

Transfer your contacts

Follow our guides for an easier life when transferring information from an old phone to your new one

Help logging in to My EE

Resolve any issues you may have with logging in to My EE

Unblock your phone with a PUK code

If your phone becomes locked get a PUK code to get back up and running

My EE app

Sign up, log in and manage your account on the move with the EE app

Cancelling your contract

Help and information on how to cancel your contract or return any unwanted items back to us

Manage My EE settings

Stay in control - from editing account details to using parental controls

Get a PAC code

Keep your mobile phone number when you transfer to another network

Check your data usage with EE

See how much data you've used with our handy guide to common internet uses


Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.