Your Orange Account help

Manage My EE settings

Stay in control - from editing account details to using parental controls

Unblock your phone with a PUK code

If your phone becomes locked get a PUK code to get back up and running

My EE app

Sign up, log in and manage your account on the move with the EE app

Sign up to My EE

Take control of your Orange account in a few simple steps

Cancelling your contract

Help and information on cancelling your contract or returning an unwanted item back to us

Log in to My EE

Find out how to resolve any issues you may have logging in to My EE

Get a PAC code

A PAC allows you to keep your mobile phone number when you transfer to another network

150 Text service

We've put together a list of all the short codes you can use to manage your Orange pay monthly plan

GETTING THE MOST FROM EE

Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.