Parental Controls with EE Home Broadband

As part of your EE Home Broadband package, we've teamed up with award-winning internet security specialists Norton™ to bring you Norton™ Family.

The internet is a great social and educational tool for children, but it also exposes them to hidden dangers and temptations. By letting you establish sensible, age-appropriate parameters for your kids' online activity, Norton™ Family helps you keep them safe online.

New customers

If you're a new EE broadband customer, we'll give you the option to download Norton™ Family when you first connect to the Internet. Simply select I Need Parental Controls and follow the screens to sign up for, and download Norton™ Family to your devices.

Existing customers

Norton Family is also available to our existing customers. From a computer connected to EE Home Broadband, simply go to and follow the screens to Sign up and download Norton™ Family to your devices.

Keeping Children safe

You'll find loads of useful tips and advice aimed at helping you understand the dangers and temptations kids face online. See our guide to Keeping Children Safe.

Find out more

Norton™ Family supports Windows, Apple Mac OS X and Android devices. Find out more and Sign up to Norton™ Family now.

If you've got an iPhone or iPad, you can find out how to enable restrictions (also known as parental controls) on Apple's support site.

Help setting up your Bright Box

If you're having problems selecting parental controls while setting up your Bright Box router for the first time, see our guide to fixing nearly there page problems.

Was this article helpful?

Thank you.

Thank you.

Thank you.

Thank you.

Thank you, now you can press any tab to choose why this article is not helpful.

Your response was sent. Thank you.