Phone network

Calls, texts & photo messages

Investing in call coverage

We're investing £1.5 million a day to continuously improve our network's speed, capacity, reliability and call quality. We understand call reliability is essential, which is why our customers can now take advantage of:

  • crystal clear calls with HD Voice technology, whether you're on the street, at a train station, or in any other noisy place
  • boosted phone signal with WiFi Calling, so you're now able to use your home WiFi to make and receive calls and texts as normal
  • micro networks for rural communities, so you can make and receive calls in more places.

Award-winning reliability

Our network has had more RootMetrics® reliability wins than any other UK network.

  • in an Ofcom study from August 2014 also using RootMetrics® data, EE had the strongest call performance across the UK
  • our network engineers drive over 250,000 miles a year fixing call related problems.

Ready to join EE?

The legal bit

Just how fast your 4G will be depends on a couple of things: where you are and how many other people are using 4G too. Average 4G speeds 12-15Mbps (EE test data 2013).

Mobile only: Fastest network based on RootMetrics RootScore® Reports on data speeds of 4 mobile networks as an average across 3G and 4G in 16 UK large urban zones, Jan-Jun 2013. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for details. Just how fast your 4G will be depends on a couple of things: where you are and how many other people are using 4G too. Average 4G speeds 12-15Mbps: EE test data 2013.