Customer service call charges

In some cases, we make a small charge for your calls to Customer Service. You can find details of all these changes here.

Standard calls

Between 8am and 9pm Monday to Friday (and from 8am to 8pm at the weekend) if you're a pay monthly customer, you don't have to pay for calling Customer Service.

If you're a pay as you go customer, calls cost 25p.

 

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