Your Orange rewards analysis date

  • EE
  • Orange
  • T-Mobile

Your analysis date is the date in which your top ups for the previous month are analysed so that we can give you the right reward based on your total top ups.

Here are a few things to remember when you're considering moving to another package: 

  • If you migrate from a reward based package to a non-reward based package i.e. Racoon, you'll keep the existing reward bundle until it's used up or expires 
  • If you migrate from a reward based package to another reward based package on monthly analysis, you'll keep the existing analysis date and reward bundle until it's used or expires. The new reward will be received within 72 hours of the analysis date, providing you meet the minimum top up requirement. The exception to this is the Monkey package, where we'll re-analyse and give you a new reward within 72hrs. All old rewards will remain until used or expired 
  • If you migrate from a reward based package to another reward based package i.e. Canary to Dolphin, on daily analysis (if you haven't topped up in the month or you're a new customer), the new reward will be received within 72 hours after you meet the minimum top up requirement for your new package

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