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Text service on pay as you go

Using our Text Service is an easy way to manage your account and stay in control when you can't get online.

Just send your keyword to 150 - all texts and responses sent to 150 are free from the UK.

Here's a list of the keywords you can text and the service we'll provide if you're on EE pay as you go.

Text service for pay monthly

With Text Service you can access your account information and also manage your account by texting short codes to 150 from your mobile device.

Charges for using Text Service

All SMS messages sent to and from 150 will be free of charge in the UK.

Texts to this service abroad will be charged at:

  • 25p per message if sent from abroad from zones 1 & 2 - see standard call rates for details
  • 40p from all other zones  -  see standard call rates for details

A list of Text Service short codes

Below is a list of the current short codes you can text to 150 to manage your pay monthly or pay monthly business account.

 How to manage your account

 Make a card payment

 Enter:

 i) CR then a space

 ii) the last four digits of your card, then a space

 iii) the amount you want to pay, then a space

 iv) the security number on the back of your card eg CR 1234 5 321

 Payment using 360

 You can pay your bill or by dialling 360 from your phone.

 Control voicemail divert

 Text VOICEMAIL DIVERT to 150 to turn it on.  Text VOICEMAIL DIVERT OFF to 150 to turn it  off

 Download the My EE app

 Text APP to 150

 Check your balance and any allowances including data usage

 Text AL  

 Check your bill

 Text BILL

 Check for upgrade eligibility

 Text UP

 Check your number

 Text NUMBER 

 Check roaming rates

 Text RO followed by country

 To see a list of all Help text codes

 Text HELP

Log in to My EE >

If you're still having problems logging in, or if this information does not address your issue then please get in touch.

Check below to find the answer to most common queries about logging into My EE.

This section is for Orange customers - EE and T-Mobile customers should select the correct tab above.

Need some help?

You can go to the EE Community page or ask your question below to find a solutiuon.

Check below to find the answer to most common queries about logging into My EE.

This section is for T-Mobile customers - EE and Orange customers should select the correct tab above.

If you're still having problems logging in, or if this information does not address your issue then please get in touch.

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