Text Service for pay monthly

  • EE
  • Orange
  • T-Mobile

With Text Service you can access your account information and also manage your account by texting short codes to 150 from your mobile device.

Charges for using Text Service

All SMS messages sent to and from 150 will be free of charge in the UK.

Texts to this service abroad will be charged at:

  • 25p per message if sent from abroad from zones 1 & 2 - see standard call rates for details
  • 40p from all other zones  -  see standard call rates for details

A list of Text Service short codes

Below is a list of the current short codes you can text to 150 to manage your pay monthly or pay monthly business account.

 How to manage your account

 Make a card payment

 Enter:

 i) CR then a space

 ii) the last four digits of your card, then a space

 iii) the amount you want to pay, then a space

 iv) the security number on the back of your card eg CR 1234 5 321

 Payment using 360

 You can pay your bill or by dialling 360 from your phone.

 Control voicemail divert

 Text VOICEMAIL DIVERT to 150 to turn it on.  Text VOICEMAIL DIVERT OFF to 150 to turn it  off

 Download the My EE app

 Text APP to 150

 Check your balance and any allowances including data usage

 Text AL  

 Check your bill

 Text BILL

 Check for upgrade eligibility

 Text UP

 Check your number

 Text NUMBER

 Check roaming rates

 Text RO followed by country

 To see a list of all Help text codes

 Text HELP

Log in to My EE >

Here's a list of the current short codes you can text to 150 as an Orange account holder and the service we'll provide if you're on pay monthly plan.

All SMS messages sent to and from 150 will be free of charge in the UK.

 Service you'd like to receive  Keyword to text to 150
 General information about how to use the  service  HELP
 What's My EE number?  ACCOUNT
 What else can I do via the service  MORE
 Check my bill  BALANCE
 Check the remaining balance of my pay monthly  bundles  BUNDLES
 Check my unbilled costs  USAGE
 Check if Roaming is set up for my number  ROAMING
 Check is Care is active on my number  CARE
 Check which talk plan I'm on  PLAN
 What's my mobile number?  NUMBER
 View my current Magic Numbers  MAGIC
 Download links for the My EE app  APP
 Check if Safeguard is active on my number*  SAFEGUARD
 iPhone Visual Voicemail  IPHONE VISUAL
 Reset BT Openzone password  WIFI
 Summary of your recent invoices and payments  BILL
 Check for upgrade eligibility  UP

*If you send SAFEGUARD to 150 you'll receive a reply telling you if your Safeguard is currently turned on (preventing you from viewing adult content) or off (allowing you to view adult content).

If the reply you receive tells you it's turned off then you can turn it on by replying to the message with YES. Your request will be recognised whether it's sent in lower case or upper case.

We'll continue to update this page with other great services available to you as they're introduced, so keep checking back.

Log in to My EE >

With Text Service you can access your account information and also manage your account by texting short codes to 150 from your mobile device.

Charges for using Text Service

All SMS messages sent to and from 150 will be free of charge in the UK.

Texts to this service abroad will be charged at:

A list of Text Service short codes

Below is a list of the current short codes you can text to 150 to manage your pay monthly or pay monthly business account.

How to manage your account

 Make a card payment

 Enter:

 i) CR then a space

 ii) the last 4 digits of your card, then a space

 iii) the amount you want to pay, then a space

 iv) the security number on the back of your card eg CR 1234 5 321

 Payment using 360

 You can pay your bill by dialling  360 from your phone.

 Control voicemail divert

 Text VOICEMAIL DIVERT to 150 to turn it on. Text VOICEMAIL DIVERT OFF to 150 to turn it  off

 Download the My EE app

 Text APP to 150

 Check your balance and any allowances including data usage

 Text AL

 Check your bill

 Text BILL

 Check for upgrade eligibility

 Text UP

 Check your number

 Text NUMBER  

 Check roaming rates

 Text RO followed by country

 To see a list of all Help codes

 Text HELP

Log in to My EE >

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