Standard broadband and fibre broadband plans

Please note: From 1 July 2015, if you call numbers starting 084, 087, 09 and 118, you’ll be charged EE’s access charge of 11p/minute plus the applicable service charge of the provider you’re calling. The pricing information provided to you in your plan terms and conditions about these number ranges will no longer apply and will be replaced by this charging structure. If you’re on a price plan with call package that includes calls to 0845 and 0870, the EE access charge will be deducted from your inclusive allowances but you’ll be responsible for paying the service charge. See for further information.

Please note: our terms and conditions are in PDF format

Standard Broadband and Fibre Broadband Plans: Available from 12 July 2016

Older terms and conditions

Was this article helpful?

Thank you.

Thank you.

Thank you.

Thank you.

Thank you, now you can press any tab to choose why this article is not helpful.

Your response was sent. Thank you.


Services and offers we have for you

New to EE? Use our get started guides

Follow our step-by-step guides to help you get up and running with EE.

Discover more with our video guides

Watch our help and support videos to get the most out of EE and your phone.

Manage your account with My EE app

Keep track of your usage, manage your add-ons or pay your bill on the move.

Join the EE Community now

See what people are saying in the EE Community - get involved or get advice.