To set up and get started with your MTV Trax SIM, simply pop it into your phone and call 150 to top up. Once you’ve topped up simply call, text or go online and your pack will start automatically.
- Do I top up as normal?
- What happens if I top up less than £15?
You'll need to top up at least £15 a month to keep your premium access to MTV Trax and your full 7GB of data. Anything less and you lose your music and extra data.
- How do I get my free premium access to the MTV Trax music app?
Once you've popped in your SIM and topped up £15, text MTV to 150 to receive your unique, free, MTV Trax app link. Tap the link to download the app and start listening.
- How long will it take to transfer my number to EE?
If you submit the online form before 5.30pm on a working day, your number will be transferred the next working day. If it's after 5.30pm on a working day, or if your request is made on Saturday or Sunday, please allow two working days to complete the transfer, excluding Bank Holidays.
To find more information on transferring your number, tap here.
- How do I check my balance?
Text AL to 150.