Data boost for EE Broadband customers

Boosting your mobile data with home broadband

When you sign up to one of our home broadband packages and you’re already on a monthly phone contract with EE, we’ll boost your monthly data allowance by 5GB - worth £12.99 every month. Here’s how it works:

How do I qualify for a 5GB data boost?

If you have an EE pay monthly mobile plan or a 12-month SIM plan, you’ll qualify for a 5GB data boost when you sign up for EE Home Broadband. Find out about our broadband plans >

You'll keep the boost as long as you're an EE Home Broadband customer and have an eligible EE mobile plan or SIM plan*.

Sorry, but you won’t get the boost if you’re on a 4GEE WiFi or tablet plan or if you’re a T-Mobile or Orange customer.

*Not available with 30 day SIM only plans or non-lead sharer plans.

Can I choose which number on my account gets the boost?

No. Only the broadband account holder can get the boost. So, make sure you give us your number when you sign up.

When will I get my data boost?

It can take up to 30 days after your home broadband account goes live for your boost to kick in.

We'll send you a text to let you know when it's done.

Can I use my data boost abroad?

Yes, your 5GB mobile data boost can be used in 48 European destinations. Find out more >

Can I share the boost if I’m on a sharer plan?

Yes. As long as the boost is added to the account holder's plan.

If I’m already a broadband customer, can I still get a boost?

Yes, you'll get the boost automatically when you sign up for one of our new broadband packages. To discuss your options about joining EE Home Broadband, just give us a call.

We’re also giving the boost to some of our existing home broadband customers with an eligible mobile account, so keep an eye out for a text from EE.

Why have I been sent a text saying my boost has been removed?

If you’ve changed mobile plan midway through your contract or upgraded your plan, we remove any old boosts from your plan.

But don’t worry, they’ll be replaced with the 5GB boost instead. You’ll get a second text to let you know when that’s happened.

Also if you cancel your EE Home Broadband contract we’ll remove the boost from you mobile plan.

Can I switch the boost to another number?

Sorry, but you can’t switch boosts to another number. The data boost will be applied to the same number we use to contact you with important information about your home broadband account. 

So, it's important to make sure you give us the right number and it’s kept up to date in My EE.

Why is data boost worth £12.99?

The 5GB data boost is based on the value of our 5GB add-on, which costs £12.99* and lasts up to a month for a pay monthly customer.

*Calculation based on pricing as at 12 October 2017.

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