The date you joined EE pay as you go will determine which charges relate to you.
If you joined between 3 September 2014 and 30 June 2015
If you joined between 30 October 2013 and 2 September 2014
Non-standard charges if you joined on or after 3rd September 2014
Charges for calling 07, 09 and 118 numbers
From 1 July 2015, calls to 0800, 0808 and 116 numbers are free for consumers (non-business use) and small business customers to call from mobiles.
Calls to numbers starting with 084, 087, 09 and 118 will be split into two parts:
- the Access Charge – this is the amount that is charged by EE. From 1 July 2015 this will be 44p (37p excluding VAT) per minute.
- the Service Charge – this is charged by the organisation you are calling. The amount of the Service Charge is set by them, and should be stated anywhere the number is advertised.
The Access Charge is added to the Service Charge to give your total cost of call.