Follow our step-by-step guides to help you get up and running with EE.
Check you are eligible for London Underground WiFi
All EE, T-Mobile and Orange pay monthly mobile customers will be able to access the service, unless your account is in arrears or has been classified as a bad debt.
Pay as you go customers are eligible too, as long as your account has been topped up with a minimum of £5 within the last 30 days. If your last top up took place more than 30 days ago, it can take up to two days from the date of your latest top up to update your account and provide you with access to the services.
EE broadband customers must also be Orange, T-Mobile or EE mobile customers in order to access the services.