What happens to my extras and discounts when I upgrade?

     
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Got a discount on your current plan? Find out what happens if you upgrade.

Can I keep my discounts when I upgrade?

Can I keep my discounts when I upgrade?

Sorry, most discounts applied to your account won’t carry on when you upgrade.

What you’ll get to keep:

  • 1

    Your loyalty discount if you’re an Orange or EE customer upgrading to an EE plan 

    Provided it’s a percentage of the monthly cost.

  • 2

    Your friends and family discount

    Though the amount may be reduced.

Can I keep any extras I got with my last plan?

Can I keep any extras I got with my last plan?

If you have extra benefits like Deezer, international calling, BT Sport or Apple Music included as part of your old plan, they might not be included when you upgrade.

Make sure you check the details and Terms & Conditions of your new plan to see what’s included.

 
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Last updated: 13/11/2017
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Thank you.

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