To find out if you’re ready to upgrade:
When can I upgrade my phone?
In this article
Got your eye on a shiny new device? Here’s some useful info on upgrading.
When can I upgrade?
When can I upgrade?
You can upgrade without a fee if you’ve got less than 45 days until your plan ends.
Alternatively, if you’re in the last 100 days of your contract, you can get the latest device with no early upgrade fee if your new plan is higher than your current plan.
If you have taken out a device credit agreement with us, you can upgrade your phone whenever you like from day 15 of a new plan, you just need to pay off the remaining balance of the device.
Or upgrade on the date shown when you log in to EE if you’re eligible for an Annual Upgrade.
Can I upgrade if I’m on a shared plan?
Can I upgrade if I’m on a shared plan?
Yes, if you’re eligible but there are a few important things to remember:
Can I change my mind once I’ve upgraded?
Can I change my mind once I’ve upgraded?
Yes, you can cancel your upgrade unless you've traded in your device.
Complete our returns form within 14 days.