How do I transfer contacts from my old phone to my new phone?

     
    >
  • Go to section

Got a new device? Here’s how to transfer your contacts (and photos, messages and the like) across to your new phone or tablet.

How do I transfer contacts and content to or from an Apple device?

How do I transfer contacts to or from an Apple device?

To back up texts, email accounts, photos, notes and contacts and transfer them to a new Apple device, just follow these steps:

  • 1

    Use the PC or Mac software for your current device to copy content to your computer. Check the manufacturer’s site for help if you need it.

  • 2

    Back up your contacts and calendar to a Google, Hotmail or Exchange account.

  • 3

    Insert your new SIM card into your new Apple device.

  • 4

    Download the latest version of iTunes to your computer from https://www.apple.com/uk/itunes/ 

  • 5

    Turn on your new Apple device and complete the setup by selecting your language and country, and choose whether to enable Location Services.

  • 6

    When asked, choose your WiFi network or connect to iTunes.

  • 7

    When prompted to set up your device, select Restore from iTunes Backup.

  • 8

    Connect your new device to iTunes on your computer. iTunes will ask you to restore from backup or set up as new. Select the backup of your old device and hit Continue.

How do I transfer contacts to or from an Android device?

How do I transfer contacts to or from an Android device?

Here's what to do:

  • 1

    Copy the contacts on your old phone to your SIM card or a memory card.

  • 2

    On your Android device, go to Contacts.

  • 3

    Tap Menu.

  • 4

    Select Manage contacts and Import or Export.

  • 5

    Choose from the available options (Import from storage, Import from SD card, Import from SIM card).

  • 6

    Choose where you want to save your contacts on your new device (Sync with Email Account or Save to Phone).

The import will begin automatically and will display how many contacts have been completed.

How do I transfer contacts to or from a Windows device?

How do I transfer contacts to or from a Windows device?

  • 1

    Copy the contacts on your old phone to your SIM card.

  • 2

    Hit Start, swipe across and tap People.

  • 3

    Tap the menu button (three dots) and then hit Settings.

  • 4

    Tap Import SIM contacts.

Once the contacts have been transferred, the button will be dimmed.

How do I transfer contacts and content to or from a BlackBerry device?

How do I transfer to or from a BlackBerry device?

To transfer using BlackBerry Link:

  • 1

    Download BlackBerry Link to your computer.

  • 2

    Connect your old device to your computer using a USB cable.

  • 3

    Follow the steps provided on the BlackBerry Link screen.

To transfer using a media card:

  • 1

    Make sure you have BlackBerry 7 OS or later installed.

  • 2

    On your old device, hit Search and type Device Switch in the field.

  • 3

    Select Set Up. 

  • 4

    Then hit Device Switch.

  • 5

    Go to Using a Media Card.

  • 6

    Next, tap Save Data.

  • 7

    And hit Continue.

  • 8

    When all of your content is saved to a backup file, remove the media card and insert it in your new BlackBerry device.

  • 9

    When prompted, type in your backup file password and items will begin to transfer.

 
Give us a call
Give us a call
Call now
150
(Free - 25p per call on PAYG)
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 10/11/2017
Simon A posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.