What's a WiFi Booster Pack?

     
    >
  • Go to section

WiFi Boosters extend the reach of your WiFi signal and can help when you have lots of devices connecting to WiFi in your home.

How to get the best out of your WiFi Booster Pack

How to get the best out of your WiFi Booster Pack

Your WiFi Booster Pack comes in two parts. Both plug into your power sockets and use your electrical wiring in the home to transmit your internet data from your router to wherever you’re getting a weak WiFi signal in your home.

If you can, place this plug in an area where you’re currently receiving a poor WiFi signal – and preferably not too close to your router (the signals may conflict).

In the below example the router and Huawei repeater plug are in the study, but the Devolo plug can be placed anywhere in the house, even upstairs if that’s where you’re having WiFi ‘dead spots’:

 

I’ve changed my WiFi Network name or password on my Bright Box router

I’ve changed my WiFi Network name or password on my Bright Box router

When we send out your WiFi Booster Pack it’s already paired with your router and uses the same WiFi network name and password.

If you’ve changed either of these it’s a good idea to rename the WiFi Booster Pack so you don’t need to reconnect all your devices again. To do this the easiest way is to download the ‘Devolo Cockpit’ app from your device’s app store.

Open the app, log in to the Devolo WiFi plug and you can then change your Wireless Network Name and password to match your Bright Box.

I’m not seeing an improvement, what should I check?

I’m not seeing an improvement, what should I check?

Are you using extension leads?

If possible, it’s best to plug both parts of your WiFi Booster Pack directly into power sockets rather than use an extension lead. If you have to use an extension, avoid plugging anything else into it.

Do you have a separate fuse board feeding parts of your building?

If you have a separate fuse board feeding certain parts of your home (an external office for example) you may find that the WiFi Booster Pack won’t work. If the Home icon on the Devolo plug is flashing green instead of solid green, this could be a sign that it’s not connecting. 

Under these circumstances, our WiFi Booster won’t work, but you could try using one of our 4GEE mobile broadband solutions.

My phone or tablet isn’t connecting to the new WiFi Booster Pack…

In some cases, especially on Apple devices, your device may not automatically connect to your WiFi Booster Pack. If this happens, simply turn WiFi off and on again on your device – you can find it in your settings.

Can I extend the network even further?

Can I extend the network even further?

Yes. You can buy more WiFi Booster plugs and plug them in to other rooms to further enhance your WiFi coverage. Simply pair the new Devolo plugs (up to four) to the Huawei repeater.

Remember to change the WiFi Network Name (SSID) of all additional plugs. The easiest way to do this is by using the Devolo Cockpit app – download it for free from your device’s app store.

What’s the port on the Devolo plug for?

What’s the port on the Devolo plug for?

This is an Ethernet port for connecting a device with an Ethernet cable. This is useful if you’re running applications that need a lot of data (like your EE TV) and can be more reliable than using WiFi.

The EE TV box has WiFi, but it will work best with a wired connection.

> Read more about setting up your EE TV with a wired connection

 
Give us a call
Give us a call
Call now
150
(Free - 25p per call on PAYG)
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 9/1/2018
Mark posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How can I improve my wireless performance?
Home Broadband - Technical settings