How do I change my personal details?

     
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Moved home? Got a new email address? Changed your surname? Here’s how to keep us up-to-date with any changes to your details.

Where can I update my details?

Where can I update my details?

The easiest way to update your details is to log into My EE. 

Not signed up?

> Register for My EE now  

Or you can:

  •  

    call 150 from an EE phone

  •  

    or call 0800 956 6000 from any other phone

How do I change my name or email address in My EE?

How do I change my name or email address in My EE?

To let us know of a name change just:

  • 1

    Log into My EE.

  • 2

    Select Account settings from the menu.

  • 3

    Go to the Your details tab.

  • 4

    Select Edit personal details.

How do I change my address in My EE?

How do I change my address in My EE?

Whether it’s your billing or postal address (or both!) that’s changed, you can easily make the change in My EE by following these steps:

  • 1

    Log into My EE.

  • 2

    Select Account settings from the menu.

  • 3

    Go to the Your address tab.

  • 4

    Select Change next to billing or postal address.

 
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Last updated: 29/11/2017
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