How can I find out when my agreement ends?

     
    >
  • Go to section

If you’re on a Pay Monthly contract:

  •  

    log in to My EE  

  •  

    go to Menu > Plan & add-ons to see your contract dates

  •  

    or call us on 150 from your EE phone

If you’re on a Pay As You Go contract:

  •  

    log in to My EE to see how much credit you have left

  •  

    once you’ve used up all your credit you’re under no obligation to buy more, unless you’ve set up recurring top-up (you can cancel this any time, just go to My EE  > Menu > Auto top up) 

30 days' notice to cancel

Don’t forget – if you’re thinking of leaving us, you need to give us 30 days' notice. Even if your Pay Monthly plan’s ended.

 
Give us a call
Give us a call
Call now
150
(Free - 25p per call on PAYG)
Open
Closed
Mon to Fri
Sat to Sun
Ask the Community
Ask the Community
Ask questions and share tips with other people 24 hours a day
Find a store
Find a store
Something went wrong. Please try again later We cannot identify your location. Please enter your postcode below
Finding you
Open Mon to Sat
Open Sun
Need more help
Last updated: 14/11/2017
Sharelle posted this article. Got a comment? Good or bad, we'd be pleased to hear from you.
Was this article helpful?
How can we improve this article?
    >
  • Select a reason
  • The article didn't answer my question
  • The article is too long
  • The article is missing important information
  • The article doesn't make any sense
  • Other
0/600
Thank you.

Glad to hear it.

Thank you.

Glad to hear it.

How do I cancel my pay monthly contract?
What happens at the end of my commitment period?