My phone has no signal – what should I do?

     
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Use our network status checker to help you if your phone has no signal.

With network status checker, you can:

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    see if there’s a known problem in your area

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    report a problem

You can also try turning your phone off and on again to see if that helps you connect to the network. Or you can call us from another phone or get in touch using one of the links on this page.

My Places

Our Network Status Checker includes My Places – an innovative feature that lets you receive network updates for your most important locations. Choose the five places most important to you, like your local area or the home of someone you love, save the postcodes, and we’ll automatically email or text you about any planned maintenance or known problems in those areas.

 
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Last updated: 9/1/2018
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