How to cancel my EE TV service

To cancel your EE TV or EE Home Broadband service, call us on 0800 079 8586* (or 150** from your EE, T-Mobile or Orange mobile). We're here from 9am-9pm, Monday to Sunday.

If you cancel, we'll send you a jiffy bag to return your EE TV box. It's important that you send it back within 30 days, otherwise you'll be charged £175 on your next bill.

Your EE TV box only works on EE Home Broadband with an EE TV subscription. If you cancel either service then over the course of a month your EE TV service will degrade until it stops working altogether.


* Calls to 0800 079 8586 from a landline are free of charge. Charges from mobiles will vary. 
** Calls to 150 from EE, T-Mobile or Orange mobile phones are charged as per your price plan.

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