Check my Home Phone bill

If you're a Home Phone customer you can log in to your Home Broadband, Home Phone and EE TV account online to check your bill. You can also see a list of recent calls you've made since your last bill.

 

All bills option

Under MY BILLS you can open:

 

Your latest bill

To see a summary of, and itemised list of the calls you made and have been charged for in your latest bill:

  1. Select Latest bill found under MY BILLS.



  2. A list of your Account Charges will be displayed and a Usage summary showing the costs of calls you made last month to any UK landlines, UK mobiles, Non-geographic numbers, International numbers...



To see an itemised list of the calls you've made:

  1. Select the type of call you'd like to see - in the example below we'll look at UK Mobile calls.



  2. You'll see the date of the call, the time it was made, the number called and the type of call made.
  3. It also shows if the call was part of your plan, the duration of the call and cost of the call.



  4. To view other calls types, select Back to bill summary and choose a different call type. You can also move up and down the page.



For an explanation of call charges, and calls included as part of your package see our guide my Home Phone bill explained.
 

View all bills

You can view 12 months of bills for your account. To view a previous months bill:

  1. Select All bills found under MY BILLS.



  2. Find the bill you want to look at, and select VIEW BILL.



  3. A list of your Account Charges will be displayed and a Usage summary showing the costs of calls you made last month to any UK landlines, UK mobiles, Non-geographic numbers, International numbers...



To see an itemised list of the calls you've made:

  1. Select the type of call you'd like to see - in the example below we'll look at UK Mobile calls.



  2. You'll see the date of the call, the time it was made, the number called and the type of call made.
  3. It also shows if the call was part of your plan, the duration of the call and cost of the call.



  4. To view other calls types, select Back to bill summary and choose a different call type. You can also move up and down the page.



For an explanation of call charges, and calls included as part of your package see our guide my Home Phone bill explained.
 

Recent usage

Recent usage lets you see a summary and itemised list of the calls you've made since your last bill. To view your recent usage from your account:

  1. Select Recent usage found under MY BILLS.



  2. A summary of your unbilled usage will be displayed - this shows the duration and cost of any calls you've made to UK landlines, UK mobiles, Non-geographic numbers, International numbers...



To see an itemised list of the calls you've made:

  1. Select the type of call you'd like to see - in the example below we'll look at UK Mobile calls.



  2. You'll see the date of the call, the time it was made, the number called and the type of call made.
  3. It also shows if the call was part of your plan, the duration of the call and cost of the call.



  4. To view other calls types, select Back to bill summary and choose a different call type. You can also move up and down the page.



For an explanation of call charges, and calls included as part of your package see our guide my Home Phone bill explained.

 

 

Your bills option

From your account home page, you might like to:

Check your bill

To open your bill:

  1. From MY BILLS, select Your bills.



  2. Here, you can choose to view your latest bill or previous bills - simply select Download next to the bill you'd like to view.



  3. Your bill will open.



  4. Move down the page to see a breakdown of charges for this month including an itemised list of calls.

You'll find more help with your bill in the guide my home phone bill explained.

 

Check recent calls

To check recent calls you've made on your home phone since your last bill:

  1. Under MY BILLS select Recent Calls.



  2. You can choose to display your recent usage as a table.



  3. You can even show call types as a bar chart or pie chart.

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