Follow our step-by-step guides to help you get up and running with EE.
Using smart repeaters
One way of boosting coverage is by using a Nextivity smart repeater, also known as Cel-Fi.
It could be suitable if you have weak coverage in one room of your house, ie only one bar on your phone.
A smart repeater has two parts - one is placed near the window where you pick up the weak signal and the other is placed centrally in your house. This magnifies your signal and may lead to an improvement in coverage in your house.
Please note the system works on frequencies licensed to EE and we can only authorise the use of smart repeaters from Nextivity.
These can be bought from a number of retailers for around £450 + VAT. When you buy a repeater, you should be informed of the terms and conditions under which we authorise you to use frequencies licensed to us by the Office of Communications (Ofcom). This includes our right to switch the repeater off if it is found to affect the signal available to other customers.
* Any other mobile repeater or booster can cause uncontrolled interference to our network and degrade the service available to other customers. Use of any other type of repeater is a criminal offence under Section 8 of the Wireless Telegraphy Act 2006. Ofcom enforces the Wireless Telegraphy Act and may seek prosecution against any person found to operate such devices without authorisation, which on conviction may result in a substantial fine and/or imprisonment.