Follow our step-by-step guides to help you get up and running with EE.
Alcatel 20.35 - Perform a master reset
Perform a Master Reset
Find out how to perform a master reset on your device.
- From the home screen, press Menu.
- Scroll to Settings, then press OK.
- Scroll to Restore factory settings, then press OK.
- Enter the phone password, then press OK.
Note: The default password is 0000.
- Press Yes to confirm.