Alcatel One Touch Pop C1 - Perform a soft reset

Perform a soft reset

Find out how to soft reset the device.

Method 1:

  1. Press and hold the Power button for 2 seconds.
  2. Tap Power off.
  3. Tap OK.
  4. When the device has shut down completely, remove the Battery cover and Battery for at least 10 seconds. This will make sure that the cache and temporary files are wiped from the device.
  5. Replace the Battery and back cover, then press and hold the Power button to switch the device back on.

The device has been soft reset.

Method 2:

  1. Press and hold the Power button for approximately 10 seconds until the screen turns off.
  2. Release the Power button.

The device has been soft reset.

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