Follow our step-by-step guides to help you get up and running with EE.
Blackberry torch 9800-turn on the phone
Follow these instructions to turn on your BlackBerry Torch 9800.
Please note: Before using the phone, you need to insert the SIM card and the battery.
Click here to see how
- Turn on the phone
Press and hold Disconnect until the phone is turned on
- Enter PIN
Key in the PIN and press Enter
Please note: If you are asked to key in the phone lock code, the phone is protected against unauthorised use. Key in the phone lock code and press Enter
The first time you use the phone lock code, key in a code of your own choice
Click here for more information about the phone lock code
- Find network
If the phone is in flight mode, you need to establish a connection to the network:
Press the Menu key twice
Press Manage Connections
Press Mobile Network
When the box next to the menu item is ticked (V), connection to the network is activated
- SIM card rejected
If the display shows that the SIM card is not accepted, it may be a faulty SIM card or a faulty SIM card reader. It is also possible that the phone is locked to another operator. Contact this operator for further information