Follow our step-by-step guides to help you get up and running with EE.
Before following this guide, your broadband must be ready - we'll send you a text and email when it is.
If you've asked for EE to send an engineer to install your line, don't do anything until this has happened.
Your wireless network name and password are on the KEEP MEE card. Connecting handsets, tablets, laptops, games consoles and other devices to your home network is straight forward, keep it in a safe place and you'll always have the information you need.
Check you've got:
If you've already got a broadband modem or router connected to your line, unplug the power supply and all other cables and put them to one side for now. It's best to use the broadband filter provided in the box, especially to connect your new router. You can leave existing filters connected to other telephone sockets.
Follow the instructions for the type of socket you've got:
If you don't have enough filters for all the devices connected to your phone line in your home, leave them unplugged for now. You can buy more broadband filters at EE Home Broadband and TV accessories - select VDSL filter.
Top tip: If you can, connect your router to the main phone socket for better broadband speeds.
Now move on to step 2.
Connect the grey broadband cable to the top socket.
Connect the grey broadband cable to the left hand socket.
If you are using a data extension kit connect the grey broadband cable to the socket.
Everything should now look like this - the Power light will go green and the Internet light will go green shortly afterwards:
Or if you have a dual socket it should look like this:
If the Internet light doesn't go green, check:
Your Bright Box 2 supports:
To connect a computer or device to your Bright Box router, you'll need:
You'll find these on a sticker on the bottom of your router and on your KEEP MEE card:
If you'd like more help with an individual device, see our WiFi connection guide.
To get the fastest possible speeds plug your compatible computer into the GigE port - it's the one on the right.
If this is the first time you've set up your Bright Box 2 , you'll be asked if you'd like to install parental controls settings before you can browse the web.
If you're new to EE Home Broadband you'll be asked if you want parental controls the first time you set up your router. You can learn more in our guide to Parental Controls.
You're now ready to go.
If you're new to EE Home Broadband you'll be asked if you want parental controls the first time you set up your router. if you don't need parental controls, follow the steps below to set up your router.