Follow our step-by-step guides to help you get up and running with EE.
Bright Box router - about our firmware update
We released new firmware (software) for the Bright Box router in April 2015. There are no new updates planned.
Update Bright Box router
You don't need to do anything - we'll automatically update your router between the hours of 4am - 6am. If you turn your router off at night, you may like to leave it turned on. If not, don't worry - we'll also be updating routers during the day after a couple of weeks.
How do I know if the firmware is updating?
The update doesn't take long, so you probably won't even notice. At the end of the process, the router will re-start so you may lose your internet connection for a minute.