Follow our step-by-step guides to help you get up and running with EE.
Netgear router - set up guide
Need help setting up your Netgear router? This guide shows you how.
- If required, disconnect any old broadband equipment (i.e. a router or modem) from your phone line
- You can leave your broadband filters connected.
- Plug the broadband cable into the grey ADSL socket
- Plug the other end of the broadband cable into your broadband filter
- Plug the broadband filter into a phone socket
- We suggest using your main telephone socket for a better broadband speed, avoid using an extension line or socket.
- You'll also need to plug each piece of telephone equipment connected to your line into a broadband filter. This includes sockets for:
- TV services e.g. Sky
- Answer phones
- Alarm systems - you might need to talk to an alarm engineer about this
- Connect the power cable to the router and push the power switch in
- Plug the power socket into the mains (and turn on)
Connect computer to routeruter to router
Ideally, connect your computer to your router using a wired connection. You can always set up a wireless connection later.
- Plug one end of the Ethernet cable into any of the yellow Ethernet sockets on the router
- Plug the other end of the Ethernet socket into the Ethernet socket on the computer
- It should all look like this -
Turn your router upside down - if you see a sticker like the one below, wireless settings on your router are secure.
If not, set up wireless security on your router.
Username and password
Check the lights on the front of your router. There's one called the Internet light that looks like a globe. If it's solid green, your router is connected to the internet.
If not, follow our guide to update your broadband username and password for more help.