HTC One (M8) - Perform a master reset via hardware

If you cannot turn the device on to access any settings, you can perform a factory reset by using the hardware buttons on the device:

  1. Ensure the device is turned off.
  2. Press and hold the volume down and the power button together.
  3. Wait for the screen with the three Android images to appear, and then release the power and volume down buttons.
  4. Press volume down to select factory reset.
  5. Press the power button.

The device will now reset.

Was this article helpful?

Thank you.

Thank you.

Thank you.

Thank you.

Thank you, now you can press any tab to choose why this article is not helpful.

Your response was sent. Thank you.