Perform a Master Reset
Find out how to perform a master reset on your device.
- From the Start screen, swipe to the left.
- Scroll to and tap Settings.
- Tap System.
- Tap About.
- Scroll to and tap Reset your phone.
- Tap Yes.
Note: To erase the memory card, tap to tick Also erase SD card.
- Tap Yes to confirm.
The device has been restored to factory settings.