Follow our step-by-step guides to help you get up and running with EE.
Samsung Galaxy pocket neo-perform a master reset
Here's how to perform a master reset on your Samsung Galaxy Pocket Neo.
- Press the Menu key.
- Select Settings.
- Scroll to and select Backup and reset.
- Scroll to and select Factory Data Reset.
- Select Reset device.
- Select Erase Everything.
Another way you can complete this is by entering the code *2767*3855#. The phone will then restart to complete the reset.