Follow our step-by-step guides to help you get up and running with EE.
As part of your EE Home Broadband package, we've teamed up with award-winning internet security specialist Norton™ to bring you Norton™ Security Premium.
You can get Norton™ Security Premium free for a year to protect up to 10 devices including PCs, Macs®, smartphones and tablets from viruses, spyware, malware and other threats.
The internet is a great social and educational tool for children, but it also exposes them to hidden dangers and temptations. By letting you establish sensible, age-appropriate parameters for your kids' online activity, Norton™ Family helps you keep them safe online.
If you're a new EE broadband customer, we'll give you the option to download Norton™ Family when you first connect to the Internet. Simply select I Need Parental Controls and follow the screens to sign up for, and download Norton™ Family to your devices.
Norton™ Family lets you assign a user name and date of birth for each of your children, and then and allocate users to each device. Settings are based on a user's age - parental controls are configured automatically. To change settings, simply log into the Norton™ Family Centre and personalise settings for each user.
You'll find loads of useful tips and advice aimed at helping you understand the dangers and temptations kids face online. See our guide to Keeping Children Safe.
If you've got an iPhone or iPad, you can find out how to enable restrictions (also known as parental controls) on Apple's support site.
If you're having problems selecting parental controls while setting up your Bright Box router for the first time, see our guide to fixing nearly there page problems.
With EE Home Broadband, you can get a year's subscription to Norton™ Security Premium for up to 10 devices worth £69.99.
To protect your computers with Norton™ Security Premium, just follow our step by step guide below.
When you sign up to Norton™ Security Premium, you'll need to enter payment details (a debit or credit card).
You won't be charged for the first year's subscription and you'll get a discount on the following year's subscription - so you'll pay just £34.99 for the second year.
One month before your subscription expires, your credit or debit card will be automatically billed and your subscription will be extended for another year.
If you don't want to renew automatically, simply log on to your Norton account and set the auto-renewal feature to off.
If you turn your auto-renewal off, you'll receive a notification one month before your subscription expiry date so you can choose to renew.