ACCOUNT INFORMATION & TIPS

Tips and info for employees
with an EE device

Quick & easy access to your bill

Mobile Manager is a free service for Large Business customers, allowing you to analyse your company bill online. You’ll be set up automatically and allocated a number of free licenses depending on how many phones you have.

Features of the service include:

  • A dashboard of key trends and insights, plus standard or bespoke reports
  • Bill breakdown by business area and email notifications when your bill is ready to view
  • Create a company hierarchy to manage your fleet and tag personal or business calls

If you’re already registered, simply log in

Need to register? Or forgotten your username or password? Contact our Support team on 07973 100349.


Got questions?

If you’ve got any questions, we’ll try to answer them here. Want to know which services are available on your EE phone? Or how to transfer your existing phone number to EE?

Check below to find out more and discover your perks available from EE.

Getting started

Help, hints and tips:

Go to our searchable help pages.

Network coverage:

Check out our coverage checker here.

Voicemail

When you can’t get to the phone let your callers leave a message. Find our more about using using voicemail here.

Useful numbers

Business Customer Services 
from your mobile phone - 158 
from any other phone - 0800 079 0158

Checking your answer phone 
From your mobile - 123 or phone press and hold 1
From any other phone, call 07973 100123

Lost or stolen phones 
from your mobile phone - 158  
from any other phone - 07973 100 158

Emergency services
from your mobile phone - 999 or 112 
from any other phone - 999 or 112

See our Terms & Conditions for call costs
Calls made using non-EE phones will be charged at service provider's standard rates

Devices

Need help with your new phone, tablet or WiFi device?

Visit our help pages to see how to set them up, enable features and much more.

Travel

Before you travel

To set up international roaming you must first agree with the person in your company who manages your account that you're going to activate international roaming, then call 158 at least 24 hours before you travel, to activate it.

  • Once international roaming is activated, remove any temporary bars on international calls by selecting ‘Settings' from your menu, then ‘Security settings', then ‘Call barring service', and finally ‘Cancel all barrings'
  • Remember your rapid charger and travel adaptor
  • For security and safety, always pack your phone in your hand luggage and switch off before boarding the plane
  • Let others know you are abroad so that they can expect a different ring tone when they call you or, in some instances, a recorded message in a foreign language
  • To make life simpler, prefix the frequently used numbers in your phone book with the international dialling codes (for example, calls back to the UK should start with +44 in place of the leading zero)

When you arrive abroad

To start using your phone when you reach your destination, just switch it on and wait for it to find the local network (or do it manually in your phone's settings menu).

Staying secure abroad

To make sure your account is safe when you're travelling abroad, read our tips on activating your SIM PIN, locking your phone and more.

Help & Support

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Thinking about joining EE?

Up to 100 employees - 0800 956 6100

100+ employees - 0800 079 0888

or request a call back

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Already with EE?

Call 158 from your EE phone, or contact your account manager.

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Have a question?

Find the answer by
searching our Help pages >

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Why choose EE?

See how we can help
transform your business >