Welcome & Training Days

Help when your business needs it most

Helping you achieve Total Enterprise Mobility

Business Class Service from EE helps you every step of the way on your journey towards Total Enterprise Mobility. New opportunities are matched by new challenges - more devices mean more complex solutions.

And IT managers have to manage these challenges while maintaining security and providing a great experience for your people. But don't worry - we're here as your partner and consultant.

For example, when you roll out new handsets to your people our Welcome Days and brand-new Training Days can really help you.

Welcome Days: Save time & hassle

EE provides Welcome Days at your premises, with knowledgeable staff helping to give out and set up new devices - saving you time and hassle.

How we help:

  • we provide a day of rollout support at your premises for your people to collect their new device
  • we copy contacts from the user’s existing SIM or device on to their new one
  • we provide advice on using EE’s products and services like Answerphone and conference calling
  • we help set up your people’s smartphones including registration and email set up.

Brand-new Device Training Days

Make sure your people get the most from their smartphones from day one.

We offer specialist Device Training Days from BlackBerry, HTC, Microsoft and Samsung. 

You get a full day's training with a specialist trainer on your chosen site.

And you get to choose the type of training your people receive (see below).

Training Days

Choose from one or more of these formats

Foyer Day

Informal sessions allowing your people to visit a stand to get advice and demonstrations.

Classroom Day

Pre-arranged sessions lasting 20-60 minutes for small groups, including a 'tips & tricks' section.


Pre-arranged short one-to-one sessions (10-20 minutes) at the user's desk.

To find out how EE’s Welcome Days and Training Days can help your business call us now on

0800 079 0856

or email us at SuperSecure@contact-ee.co.uk

More information

Inclusive services for certain customers

Inclusive services for certain customers

The following are provided inclusively to customers purchasing from EE (minimum 300 connections in the private sector and minimum 500 connections in the public sector):

Seamless Set Up
Service On-Boarding, Welcome & Set Up
Devices labelled & delivered to your business
Welcome days included
Expert Advice
Dedicated Account Manager (Desk/Field)
Technical Sales Support
Named Service contact for Decision Makers
Business End User Helpdesk
Business Technical 2nd Line Support
Online Tools
Online Billing Manager self serve tool
OBM - webex initial training included
Web-Self Serve online ordering

Why EE

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4G in more places than any other UK network

We're making sure that we provide the biggest 4G coverage for you.

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Call and text with WiFi

No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.

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Investing in our network

We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.

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And ready for the future

We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.

Help & Support

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Thinking about joining EE?

Up to 100 employees - 0800 956 6100

100+ employees - 0800 079 0888

or request a call back

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Already with EE?

Call 158 from your EE phone, or contact your account manager.

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Have a question?

Find the answer by
searching our Help pages >

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Why choose EE?

See how we can help
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