THIRD PARTY SERVICE - CHARGES TO MOBILE
Voted on a TV talent show? Entered a competition on your phone? Text a donation to charity? Subscribed to an information service?
If so, you’re likely to see charges on your bill from other companies.
Why have I been charged?
You’ve requested a service, votes, entered a competition, purchased digital content and agreed that these charges be applied to your EE bill.
These are not EE services and are charged by the company that provided these services.
What have I been charged for?
Don’t recognise a charge showing under 'Services from other companies' on your bill? Just enter the three to nine digit number shown on your bill in the 'number' column in our charge checker or the service description exactly as it appears on your bill, just before the cost of the service. This will be prefixed with one letter for example 'W Service Name'. DO NOT enter 9 digit number shown under 'reference' shown on your bill as this will return no results.
Enter the service description or the three to nine digit number shown on your bill
4G in more places than any other network
We're making sure that we provide the biggest 4G coverage for you.
Call and text with WiFi
No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.
Investing in our network
We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.
And ready for the future
We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.