HOW DO I CANCEL MY BUSINESS ACCOUNT
The procedure for cancelling your EE business account varies depending on when you opened your account, and the method you used to open it. The following instructions will guide you through the cancellation process.
We’re sorry you’re thinking of leaving us. If you give us a quick call, we might find a simple solution to the problems you're having. But if you'd prefer to simply cancel your services with us, we will of course help you with this.
Alternatively, you can call our cancellations team on 0800 079 0103.
If you opened your plan in store, or with a Retail Business Consultant, you can only cancel your plan in the following scenarios:
- If you're experiencing coverage issues
- or our coverage doesn't meet your expectations
To cancel your plan under these circumstances, you’ll need to visit your nearest EE store. We won’t be able to close your account unless you bring the following items:
There are a few things you need to be aware of before cancelling your plan after the first 14 days:
To cancel your pay monthly plan after more than 14 days:
- If you would like any information about our Complaints Code of Practice, please see
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