HOW DO I REGISTER FOR A MY EE ACCOUNT?

Registering for a My EE account is the quickest and easiest way to manage your account. It lets you:

  • Manage your mobile devices
  • Check your usage and view bills
  • Make payments
  • Manage your Direct Debit
  • See your upgrade options
Here’s how to register:
  1. Use this link to enter your name, email address, password and mobile number
  2. You’ll be prompted to add any accounts by entering a mobile number
  3. We’ll send you an email to verify your email address, open it and click the link within 24hrs

Allowing other users to access My EE

My EE has two different access levels: Bill Payer and User.

Each My EE account can have one Bill Payer role. This user will have full account access so they can do things like view bills and arrange upgrades.

If additional logins are needed, other people can be registered as Users. This lets them view information about their own mobile number, such as remaining allowance, any unbilled charges and plan information. Users don’t have full access to the account so they can’t make changes, order upgrades, or view bills.  

 

Downloading the My EE app

You can download the My EE app from the App Store or Google Play: 

Adding other EE numbers to your My EE account

If you’ve got multiple accounts with EE, such as a Personal account or EE Home Broadband, you can add these to your My EE account.

You’ll still review a separate bill for each account, but you’ll have just one My EE login, and you’ll be able to see all your accounts in one place.

Here’s how to add additional accounts to My EE:

  1. Click this link to access My EE, or click My Account from the Main menu and then ‘Add an Account’
  2. You’ll be prompted to add your accounts by entering a mobile number
  3. We’ll ask you to confirm some information about your account as a security check, and if this is entered correctly the additional account will be added

How do I get a My EE account?

My EE

Create

Quickly and easily create your account here or via the My EE app

Confirm

Confirm

We’ll send you an email with a link to verify your address and confirm your account

EE community

Use

Simply log in to your account to stay in control anytime, anywhere