Find out how to link a new number, or change your address.

Linking a new number to My EE

Go to My EE > Account settings > My numbers

  1. Click My numbers tab
  2. Either add or update a mobile number and confirm whether or not you're the bill payer, user, or both
  3. For new numbers, you will receive a PIN via text, enter this then you're good to go.

Changing your address

  1. Click My address tab. Here you are able to update or add an email address or postal address.  Note: You can have up to three email addresses. All can be amended by clicking the edit button next to your choice.
  2. Don't forget to save your preferred email address by ticking the box I'm happy for My EE to contact me using this email.

Note: Your My EE email is the one you used to sign up to My EE. We use this email if we need to contact you and for sending your monthly bill notification.


Why EE

4G in more places than any other network

We're making sure that we’re giving you the biggest and best 4G coverage.

Call and text with WiFi

No signal? No problem. WiFi Calling lets you talk and text even if there’s no mobile signal.

Investing in our network

We're spending £1.5 million a day improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We introduced 4G, 4G+, double speed 4GEE and now 5G to the UK.