If you're looking for Live Chat to talk to EE Customer Services or Technical Support, you can access it in these ways:

  • Log in to My EE - this is where we provide most of our online support
  • Across the Help part of the EE website - browse any Help pages and we’ll pop up an invite to chat to one of the team
  • Visit our contact us page

What support is available in Live Chat?

• This service is for EE contract customers only
• The team are skilled in account management, billing and technical inquiries about your mobile phone
• We can also discuss your upgrade options with you - just log in to My EE

What does EE chat not yet support?
• Home Broadband, EE TV or landline inquiries
• Orange or T-Mobile customers
• Pay as you go customers
• Business accounts

For all of these types of inquiry – please use the Contact Us page

Why EE

4G in more places than any other network

We're making sure that we provide the biggest 4G coverage for you.

Call and text with WiFi

No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.

Investing in our network

We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.