HOW TO SET UP YOUR IPHONE

If you're setting up your first iOS device here’s what you need to do:

1. Turn on your device

Press and hold the power button until you see the Apple logo. You'll then see Hello displayed in multiple languages. Follow the steps to get started. If you're blind or have low vision, you can turn on VoiceOver or Zoom from the Hello screen.

Choose your language when asked and select your country or region. This affects how information displays on your device, including date, time, contacts and more. At this point, you can tap the blue accessibility button to set up Accessibility Options. These optimise your setup experience and the use of your new device.

If you’ve got another device using iOS 11 or later, you can use it to automatically set up your new device with Quick Start. Bring the two devices close together and follow the instructions.

If you don’t have another device with iOS 11 or later, tap Set Up Manually to continue.

 

2. Activate your device

Your device needs to be connected to a Wi-Fi network, mobile network or iTunes to activate and continue setting it up.

Tap the Wi-Fi network you want to use, or select a different option. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your SIM card first.

 

3. Set up Face ID or Touch ID and create a passcode

Newer devices let you set up Face ID or Touch ID so you can use face recognition or your fingerprint to unlock your device and make purchases. Tap Continue and follow the instructions, or select Set Up Later in Settings.

You’ll now be prompted to set a six-digit passcode to help protect your data. You need a passcode to use features like Face ID, Touch ID and Apple Pay. If you'd like a four-digit passcode, custom passcode or no passcode, tap Passcode Options.

 

4. Restore or transfer your information and data

If you’ve got a backup on iCloud or iTunes, or you have an Android device, you can restore or transfer your data from your old device to your new device.

If you don't have a backup or another device, select Don't Transfer Apps & Data.

 

5. Sign in with your Apple ID

Enter your Apple ID and password. Alternatively, tap Forgot password or don't have an Apple ID? to recover your Apple ID or password, create an Apple ID, or set it up later. If you use more than one Apple ID, tap Use different Apple IDs for iCloud and iTunes?

When you sign in with your Apple ID, you might be prompted for a verification code from your previous apple device if you have one. If you’ve not had an apple device previously this won’t apply.

 

6. Turn on automatic updates and set up other features

The next screens ask you whether you want to share information with app developers and allow iOS to update automatically.

 

7. Set up Siri and other services

Next, you’ll be asked to set up or enable services and features like Siri. Some devices need you to say a few phrases so that Siri can get to know your voice.

If you signed in with your Apple ID, follow the steps to set up Apple Pay and iCloud Keychain.

 

8. Set up Screen Time and more display options

Screen Time lets you know how much time you and your children spend on your devices. You can also use it to set time limits for daily app use. After you've set up Screen Time, you can turn on True Tone if your device supports it, and use Display Zoom to adjust the size of icons and text on your Home screen.

Your device is now set up and ready to use.

Need more help?

My EE app

Get 24/7 support through the My EE app

EE Community

Get support via the EE Community

Contact us

Find out how to contact EE Business