Find out how to access your voicemail, set up a pin, and the cost of using voicemail.

Accessing Voicemail

To access your voicemail from an EE phone press and hold 1.

If you are calling from another phone, dial 07953 222222 if you are in the UK or +447953 222222 from another country. Then hold 1 to get to the voicemail menu and press * until you are asked to enter your phone number.

Setting up a  pin

Press and hold 1 on your EE phone, or dial 07953 222222 from another phone to get to your voicemail main menu where you will hear a list of instructions including setting up a PIN.

Voicemail costs

For pay monthly costs, read our price guide.

For pay as you go costs, read our price guides.

Lengthen ring pattern

On some devices, you can extend the number of rings before your phone transfers to voicemail. To find out how to do this and if your phone is compatible, go to our device support pages.

Visual Voicemail

Visual voicemail is a way to scan and manage your voicemails on your iPhone screen.

No more calling up - with visual voicemail you don't have to call a number to get your messages, and you don't have to listen to them in order.

Instead, just tap your voicemail icon to see all your voicemails as a list on your screen. It'll show you who the messages are from, when they were left and how long they are. 

You can get visual voicemail if you've:

  • got an iPhone
  • have updated your software to the latest version of iOS
  • have the most up-to-date EE carrier settings

To activate visual voicemail:

  1. text IPHONE VISUAL to 150
  2. we'll text you back when it's set up

If you’ve not been able to finish setting up visual voicemail on your iPhone, try switching off your iPhone and switching it back on. If that doesn’t activate it, try:

  • from your iPhone go to Settings > Phone > Change password
  • update your iOS software
  • update your carrier settings - go to Settings > General > About

Good to know:

Visual voicemail is included in your pay monthly plan at no extra charge but there may be a data charge when you’re abroad.

To remove visual voicemail:

  • text IPHONE VISUAL OFF to 150

we’ll text you back to confirm

Why EE

4G in more places than any other network

We're making sure that we provide the biggest 4G coverage for you.

Call and text with WiFi

No signal? No problem! With WiFi Calling you can keep talking and texting even if you don’t have mobile signal.

Investing in our network

We're spending £1.5 million a day to keep improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We were the first to introduce 4G to the UK, double speed 4GEE and now 4G+.