Now you're on 4GEE, you'll want to keep your shiny 4G phone performing as well as it can. From time to time you'll be offered software updates to help do this.

Software developers often produce newer versions of their apps and other software to improve performance or fix problems.

Usually you won't need to do anything to get an update of your software - you just need to accept the update terms and conditions. Then the download will happen automatically.


What software updates are for

Software updates are usually created as a result of feedback from users of the product about any difficulties they are experiencing, so downloading and installing updates is usually a good idea as it removes any errors (even if you haven't experienced any). Software updates can also include new functionality.

Companies providing software for your mobile, laptop or tablet sometimes want to send you updates. This can be to bring the software up to date, to add new features, or to improve security.

Updates can usually be set to download on to your mobile phone, laptop or tablet automatically.  All you need to do is agree to the software update's terms and conditions.

When to update your software

If you want to save your data allowance for other things, you might want to accept software updates when you're using WiFi. You can set your mobile, tablet or laptop to 'Auto Update' and choose 'WiFi Only'.

Why EE

4G in more places than any other network

We're making sure that we’re giving you the biggest and best 4G coverage.

Call and text with WiFi

No signal? No problem. WiFi Calling lets you talk and text even if there’s no mobile signal.

Investing in our network

We're spending £1.5 million a day improving our network's speed, reliability and call quality.

And ready for the future

We're always one step ahead. We introduced 4G, 4G+, double speed 4GEE and now 5G to the UK.