BUSINESS ROAMING COSTS and ADD-ONS

Working abroad? Straightforward charges and wide range of available add-ons for calls, texts and data make things easy for you.

 

How do I apply a roaming add on?

Use My EE to add and remove roaming add-ons no matter wherever you are:

Step 1. Sign into your My EE account

Step 2..From the list of available add-ons Select Roaming. 

Step 3. Chose the add-on you want. 

The only exception is our standard data add-ons which you can only buy when you arrive abroad. We’ll only charge for the data you use, meaning no unexpected bills.

You’ll get a text message when you switch your phone on when you’re abroad which tells you how to apply the add on. Depending on where you are, you buy an add on using your phone’s browser or by sending us a text message.

How much do calls cost when abroad?

Free roaming in our Europe Zone

You can use your allowance whilst roaming in our Europe Zone at no extra cost. If you run out of your allowance, it costs the same in our Europe Zone as it does in the UK. 

When you’re roaming in zones 3-8 of our Europe Zone it costs £2.09 per minute to call, 68p to send a text, and 48p send a picture message.

Our Europe Zone presently includes:

Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

Standard roaming rates for Rest of World

Zone 3: Andorra, Faroe Islands

Cost

Making a call in the zone you’re in / EU and back to the UK (per min)    

£1.05

Making a call to Rest of the World (per min)

£2.09

Receiving a call in the country you’re in

£1.05

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination) 

68p

Sending a picture message (any destination) 

48p

 

Zone 4: USA, Canada

Cost

Making a call in the zone you’re in / EU and back to the UK (per min)   

£1.41

Making a call to Rest of the World (per min)

£2.09

Receiving a call in the country you’re in

£1.05

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination) 

68p

Sending a picture message (any destination) 

48p

 

Zone 5: Australia, New Zealand

Cost

Making a call in the zone you’re in / EU and back to the UK (per min)   

£1.57

Making a call to Rest of the World (per min)

£2.09

Receiving a call in the country you’re in

£1.05

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination) 

68p

Sending a picture message (any destination) 

48p

 

Zone 6: Rest of world (any countries not included above)

Cost

Making a call in the zone you’re in / EU and back to the UK (per min)   

£1.72

Making a call to Rest of the World (per min)

£2.09

Receiving a call in the country you’re in

£1.57

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination) 

68p

Sending a picture message (any destination) 

48p

 

Zone 7: Maritime

Cost

Making a call in the zone you’re in / EU and back to the UK (per min)   

£2.09

Making a call to Rest of the World (per min)

£2.09

Receiving a call in the country you’re in

£2.09

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination) 

68p

Sending a picture message (any destination) 

48p

 

Zone 8: Rest of World Exceptional: Bahamas, Benin, Cape Verde, Chad, Congo,  Cuba, Djibouti, Falkland Islands, Kuwait, Laos, Maldives, Mongolia, Palau, Tajikistan, Tunisia, Turkmenistan, Uzbekistan

Cost

Making a call in the zone you’re in / EU and back to the UK (per min)   

£2.61

Making a call to Rest of the World (per min)

£2.61

Receiving a call in the country you’re in

£2.61

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination)

£1.05

Sending a picture message (any destination)

£1.05

 

Zone 9: Planes

Cost

Making a call in the  zone you’re in / EU and back to the UK (per min)  

£2.61

Making a call to Rest of the World (per min)

£2.61

Receiving a call in the country you’re in

£2.61

Data Charges if opt out of data pass

£7.84

Sending a text message (any destination)

£1.05

Sending a picture message (any destination)

£1.05

What does it cost to use roaming data abroad?

Using data in our Europe Zone

You can use your allowance whilst roaming in our Europe Zone at no extra cost. If you run out of your allowance, it costs the same in our Europe Zone as it does in the UK. The following data bundles can be purchased:

Handset data UK & EU (until your next bill)
£5.23 for 500MB
£13.06 for 2GB
£17.24 for 4GB

4GEE WiFi / tablet data UK & EU (until your next bill)
£3.14 for 250MB
£31.35 for 20GB
£41.80 for 30GB
£62.70 for 50GB

Our Europe Zone presently includes:, Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.

Using data outside our Europe Zone

Zone A: Andorra, Armenia, Australia, Canada, China, Hong Kong, India, Israel, Japan, Malaysia, Mexico, Moldova, New Zealand, Peru, Qatar, Russia, Singapore, South Africa, Thailand, Turkey, USA

Cost

40MB (24 hours)

£4.18

100MB (24 hours)

£7.32

250MB (7 days)

£20.90

750MB (7 days)

£41.80

2GB (12 months)

£104.50

 

Zone B: Albania, Algeria, Argentina, Bahrain, Bermuda, Brazil, Cambodia, Caribbean, Columbia, Dominican Republic, Ecuador, Indonesia, Isle of Man, Kenya, Kuwait, Macedonia, Montserrat, Nicaragua, Nigeria, Oman, Philippines, Saudi Arabia, Serbia, South Korea, Sri Lanka, Taiwan, Ukraine, United Arab Emirates       

Cost

20MB (24 hours)

£5.23

45MB (24 hours)

£10.45

90MB (7days)

£20.90

200MB (7 days)

£41.80

 

Zone C: Benin, Botswana, Egypt, Gabon, Guinee, Ivory Coast, Jordan, Madagascar, Mali, Mongolia, Montenegro, Morocco, Panama, Senegal, Sudan, Tanzania, Vietnam, Zambia

Cost

10MB (24 hours)

£5.23

22MB (24 hours)

£10.45

40MB (7 days)

£20.90

100MB (7days)

£41.80

 

Zone D: Afghanistan, Angola, Bangladesh, Belize, Bhutan, Bolivia, Bosnia and Herzegovina, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Centrafrique, Chad, Chile, Congo, Cook Islands, Costa Rica, Cuba, Djibouti, El Salvador, Equatorial Guinea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Polynesia, Gambia, Georgia, Ghana, Greenland, Guam, Guatemala, Guyana, Honduras, Iran, Iraq, Kazakhstan, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Malawi, Maritime, Mauritius, Mozambique, Namibia, Nepal, Netherland Antilles, Niger, Pakistan, Palestine, Papua New Guinea, Paraguay, Sierra Leone, Suriname, Swaziland, Syria, Tajikistan, Tunisia, Uganda, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen

Cost

5MB (24 hours)

£5.23

11MB (24 hours)

£10.45

20MB (7days)

£20.90

45MB (7days)

£41.23

 

Zone E: Air,  Azerbaijan, Belarus,  Rwanda and Seychelles   

Cost

5MB (24 hours)

£31.35

10MB (24 hours)

£57.48

What roaming add-ons can I get?

World Select Talk & Text

  • Get unlimited calls and texts whilst abroad in our World Select Zone for £5.23/day. 
  • Our World Select Zone includes USA, Canada, Turkey, Australia and the UAE.
  • You will only be charged for the days you make or receive calls or send a text.
  • Covers all calls and texts to standard UK and World Select Zone landline and mobile numbers.
  • Premium rate numbers and other non-geographic numbers are not included in this offer.
  • Daily is from midnight to midnight local time to the country you are in.
  • Sign up in the UK or once you are abroad.
  • Sign up by text, online, in-store or by calling Customer Services. 
  • Once opted in, automatically works whenever you make or receive calls or send a text whilst you’re in a World Select country.
  • To remove the product from your account, text STOP WORLD to 150.

Use My EE to apply this add-on or text WORLD to 150

View terms and conditions >

 

Travel Data Pass

Get a massive 500MB of data a day whilst abroad for a fixed price per day:

  • £4.18 a day in the USA and Canada
  • £5.23 a day in 9 other countries: Australia, China, India, Mexico, New Zealand, South Africa, Thailand, Turkey & UAE.

You’ll only be charged on days you use data abroad in an included country.

Travel Data Pass comes with 500MB of full-speed data each day, with 4G where available. That’s equivalent to a 15GB monthly plan!  That gives you hours of maps usage, loads of emails and hundreds of social media photo uploads.

It’s impossible to go over your data limit thanks to our data cap. If you use up your 500MB a day we’ll let you know, and we’ll ask if you want to buy more. Meaning you’ll never get an unexpected bill.

Once you opt in, it automatically works each and every time you use mobile data abroad in an included country, so there's no need to opt out and opt back in again each time you travel.

Remember that your phone will use data if you have apps on it that automatically update in the background and this will trigger the daily charge.

Daily is from midnight to midnight UK time.

To remove Travel Data Pass from your account, text STOP TRAVEL to 150.

Travel Data Pass is not currently available to customers on 4GEE plans and Max Plans or mobile broadband/Mobile Wi-Fi plans.

Use My EE to apply this add-on, or text TRAVEL to 150

View terms and conditions >

 

Global roaming add-ons

The following add-ons give you an allowance to make or receive calls to standard numbers while roaming anywhere in the world, except zone 7 (maritime and planes). For zone details, see the Voice/Text section above.

Use My EE to buy one of these monthly recurring add-ons or call customer service on 150.

These add-ons automatically renew every month until you remove them from your account. Just use My EE or contact Customer Service to remove them.

Allowance

  Monthly Charge (Recurs every month)    

 60 Global roaming minutes          

 £8.70

 120 mins from anywhere

 £17.42

 100 texts from anywhere

 £5.23

 250 texts from anywhere

 £8.70

 

 

 

Help & Support

New to EE? Use our getting started guides

Follow our step-by-step guides to getting you up and running with EE.

Contact us

Call 150 from your EE phone
or 0800 956 6100

Manage your account with the My EE app

Keep track of your usage, manage add-ons or pay your bill on the move.

Have a question?

Find the answer by
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