Get WiFi on the Underground

With EE, all eligible customers get WiFi on the London Underground, provided by Virgin Media, as part of their plan.

The service is available in ticket halls, walkways and platforms at over 100 stations, but not in tunnels or between stations.

Find out more about Station WiFi from TFL

It's easy to connect

If you're an EE mobile customer just text EEWIFI to 9527 and we’ll send you a password to access the service.

Once you've registered you’ll automatically connect whenever you travel on the Underground.

Not just on the underground

All our 4GEE plans include EE WiFi, which gives you free access to BT Wi-fi hotspots, meaning you can keep in touch with the office wherever you are.


Download documents

Download and work on attachments to get ahead before you reach the office.

Check your emails

Keep in touch with colleagues even when you're hundreds of feet underground.

Video Conferencing

Late for an important meeting? With WiFi on the Underground, you can dial in.

Take a break

All work and no play? Stream music and browse the internet on your commute.

WiFi on London Underground

Get access to WiFi in over 100 London Underground stations at no extra cost.

Register overground

All new pay monthly EE customers will automatically get access to our Underground WiFi service. If you're an existing customer (pre-November 2015) find out how to set up here

Open Virgin page

Next time you go underground, open your phone browser - you’ll be redirected to the Virgin portal page.

Sign in on EE

Click the EE logo to sign in, using your phone number, email address and unique passcode.

Stay connected

Once you’re set up, every time you enter the Underground you’ll be logged in automatically - as long as your WiFi is enabled

Help & Support

New to EE? Use our getting started guides

Follow our step-by-step guides to getting you up and running with EE.

Contact us

Call 150 from your EE phone
or 0800 956 6100

Manage your account with the My EE app

Keep track of your usage, manage add-ons or pay your bill on the move.

Have a question?

Find the answer by
searching our Help pages