WiFi on the London Underground
Employee using WiFi on the London Underground

Get WiFi on the London Underground

With EE, all eligible customers get WiFi on the London Underground, provided by Virgin Media, as part of their plan.

The service is available in ticket halls, walkways and platforms at over 100 stations, but not in tunnels or between stations.

Find out more about Station WiFi from TFL

Employee checking email on the Tube

It's easy to connect to Underground WiFi

Only devices with compatible EE SIMs can access the London Underground WiFi using EE WiFi hotspots. Follow the set-up instructions for your device below:

On Apple devices:

  • make sure you have iOS 7 or above installed
  • switch on your WiFi - you'll then automatically connect to EE WiFi

On compatible Android devices:

  • once underground, turn on your WiFi
  • select EE WiFi-Auto from the list of networks
  • set the ‘access method’ to EAP
  • set your ‘EAP method’ to SIM


Employee checking emails on his mobile device

Download documents

Download and work on attachments on the tube to get ahead before you reach the office.

Employee checking emails on her mobile phone

Check your emails

Keep in touch with colleagues even when you're hundreds of feet underground.

Employee on a video conference using mobile WiFi

Video conferencing

Late for an important meeting? With WiFi on the Underground, you can dial in.

Employee browsing the internet on a bus

Take a break

All work and no play? Stream music and browse the internet on your commute.

WiFi on London Underground

How to get access to WiFi in over 100 London Underground stations at no extra cost.

Pencil icon – “register overground”

Register overground

All new pay monthly EE customers will automatically get access to our Underground WiFi service. If you're an existing customer (pre-November 2015) find out how to set up here

Virgin media logo

Open Virgin page

Next time you go underground, open your phone browser - you’ll be redirected to the Virgin portal page.

EE logo

Sign in on EE

Click the EE logo to sign in, using your phone number, email address and unique passcode.

Wifi icon – “stay connected”

Stay connected

Once you’re set up, every time you enter the Underground you’ll be logged in automatically - as long as your WiFi is enabled

Help & Support

New to EE? Use our getting started guides

Follow our step-by-step guides to getting you up and running with EE.

Contact us

Call 150 from your EE phone
or 0800 956 6100

Manage your account with the My EE app

Keep track of your usage, manage add-ons or pay your bill on the move.

Have a question?

Find the answer by
searching our Help pages