Contact EE


My EE app - a quicker and more secure way to speak to us.

  • You’ll be directed to the right department
  • You won’t need to verify it’s you
  • Your sensitive information won’t be heard

Scan the QR code to login or register - it only takes a moment.

Contact us about your mobile

Message us

Message one of our experts online.

A 'Start conversation' button will appear in a few moments during opening hours



We're open 8am to 10.30pm every day.



All our brilliant teams are based in the UK or Ireland.

Calling from EE mobile

Log in for authenticated calling. You'll get faster service and it'll help us confirm your identity.

Text the following codes to 150, or tap them if you are on mobile for a pre-written text to send
To check your balance and allowances
To check recent invoices and payments
To check your upgrade eligibility
To get a list of our most common services

More ways to get help

Ask the community

Ask questions and share tips with other people 24 hours a day

Book an appointment

Book an-instore or phone appointment with one of our local experts.

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