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Message one of our experts online.
A 'Start conversation' button will appear in a few moments during opening hours
We're open 8am to 10.30pm every day.
All our brilliant teams are based in the UK or Ireland.
Calling from EE mobile
Log in for authenticated calling. You'll get faster service and it'll help us confirm your identity.
Calling from EE mobile 150
Free to pay monthly
25p per call on pay as you go
Calling from EE landline
0800 079 8586
From another provider
07953 966 250
We're currently closed. Our lines are open 8am-9pm Monday to Friday and 8am-8pm at the weekend.
Calling from EE mobile 150
Free to pay monthly
25p per call on pay as you go
Calling from EE landline
07953 966 502
From another provider
07953 966 250
To contact us using the Relay UK service, dial 18001 in front of one of the following numbers:
Legacy brand
07953 966 150
If you have a question about EE or are not happy with any part of your service from us, we'd like to know.Please tell us your name, address, EE account number and/or EE mobile number if you’re writing to us about your mobile phone. Or if you are writing about your home broadband include your EE home phone number.
Please also include a phone number we can call you on during the day.If you're a mobile phone customer we'll send you a text message when we receive your letter to let you know it arrived safely.
If you're a broadband customer we'll write back to you.
EE Mobile & BroadbandEE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom
View our Complaints Code of Practice
Gwasanaeth yr iaith Gymraeg |
Welsh language service |
Gallwch nawr siarad â ni yn Gymraeg dros y ffôn. |
You can now talk to us in Welsh over the phone. |
Gael gwybod sut | Find out how |