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Monday to Friday 8am - 7.45pm

Saturday 10am - 5.45pm

Sunday 10am - 3.45pm


All our brilliant teams are based in the UK or Ireland.

Mon to Fri 8 am - 8 pm
Sat 10 am - 6 pm
Sun 10 am - 4 pm

Mobile customers             
0800 079 0126

Broadband customers       
0800 079 0125

More ways to complain


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Don't forget to include:

  • Your full name
  • Your full postal address
  • Your account number and/or mobile telephone number
    - and if you’re a home broadband customer your landline telephone number
  • Details of your complaint
  • An alternative daytime contact telephone number

EE Customer Services
6 Camberwell Way
Tyne and Wear